Refund policy
Return Eligibility
Your item is eligible for return/replacement if:
The product is defective (e.g., not turning on , Not working ) before installation.
The product received is different from what was ordered.
The product arrived damaged (Proven by Unboxing Video).
How to Initiate a Return
Contact Us: Email us at mmotherboardzone@gmail.com within 7 days of delivery.
Send Proof: Attach your Order ID, clear photos of the defect, and the Mandatory Unboxing Video.
Approval: We will review your proof within 24-48 hours. If approved, we will arrange a reverse pickup or ask you to self-ship.
Inspection: Once the return reaches us, our technical team will inspect it for installation marks or glue.
Refund/Replacement: If the part is genuine and uninstalled, we will initiate the refund or ship a replacement within 3 business days.